Do you need a simple method for your users to report concerns as soon
as they arise?
Safeguarding 24 is a cloud based solution (cross-platform) which allows your users, e.g. students and staff, to report any
safeguarding concerns they have while they are still online. Examples of
potential concerns include:
They or someone else is being bullied.
Someone has sent or received something inappropriate online (for example
by email or social media).
Someone has behaved inappropriately online (for example in a video call) or in person.
Concern for someone's welfare.
They find themselves lost, anxious or in a situation that makes them uncomfortable.
Article
Navigating the Digital Age: How Safeguarding24 Empowers Educators in a World of Evolving Online Risks
The internet presents a wealth of opportunities for learning and connection, but it
also creates a complex landscape of potential safety concerns for young people.
UK educators are on the frontlines of this challenge, tasked with fostering a
positive online environment while remaining vigilant against emerging threats.
Staffordshire Safeguarding Specialists Partner to Deliver Enhanced Services
The Essential Safeguarding Company, a leading provider of safeguarding training
and consultancy services, and Safeguarding24, a leading online safeguarding
platform provider, today announced a strategic partnership to offer a comprehensive
suite of safeguarding solutions to clients across the UK and wider.
The reported message of concern will be sent to a designated representative
in your organisation (for example, a safeguarding officer or team) and can include
a screenshot of the users current browser window, a snapshot from their device
camera, their GPS location or an attached file if desired.
The Safeguarding 24 system does not store the reports, screenshots, or
any personal information from the user. The details of the message
are immediately packaged up and sent to the designated contact in a secure email. It is
ideal for schools, colleges and Universities when students and staff are on-site and/or
working at home making increasing use of online learning technologies. It
can also help your institution meet it's obligations regarding the safeguarding
of your users.
NEW:
Due to license changes we have removed what3words and instead include Plus Codes for easy location sharing.
The user can see their Plus Code by ticking the box to include their location, and the safeguarding officer who receives the report can
type it straight into Google Maps.
(19th Nov 2024)
NEW:
Version 0.1.3 of the Safeguarding 24 browser plugin is now rolling out. Google Chrome and Microsoft Edge
users will get the update automatically, and Mozilla Firefox users can download it from our website. This version uses the "Manifest V3" platform
to improve security, privacy and performance. It also now incorporates what3words.
The user gets to see their location words and the safeguarding representative in the organisaion sees the words and a link to Google maps.
(11th Jun 2024)
>
Now incorporates what3words. The user gets to see their location words when they tick the box to include
their GPS location in the web form, and the safeguarding representative in the organisaion gets the location words and a link to see where the
report was sent from on a map. (10th May 2024)
>
Better camera focusing. Improved auto-focus when using your devices camera to attach photos as evidence on
supported devices. (10th Feb 2023)
>
Use your flash-light when taking pictures as evidence. On supported devices, e.g. Android phones, you can now
turn your torch on & off when using the camera from inside Safeguarding 24. (10th Feb 2023)
>
Improved Google account authentication. This includes better support for Apple mobile devices, quicker logging
in and better support for users who switch between multiple Google accounts (e.g. for both school work and personal Gmail). (10th Feb 2023)
>
You can now include an attached file as evidence with your report of concern. This could be a file you have
been sent, or a screenshot of your web browser or another app on a mobile device. (23rd May 2022)
>
Safeguarding 24 is now available in the Ukrainian language. Due to the current situation in the country
and the importance of protecting and staying in touch with displaced students and staff, we have decided to provide the Safeguarding 24 service
FREE to all educators in Ukraine. Please contact us for more details. (30th Mar 2022)
>
Everyone accessing the Safeguarding 24 web form (including mobile users) can now attach their location
information to the report that gets sent to your safeguarding team. This can be really useful to show where the sender was at the exact time any
concerns or incidents happen. It will use GPS coordinates if available, or WiFi location if supported. (21st Jan 2022)
>
Users accessing the Safeguarding 24 web form (e.g. mobile phone users) can now take photos using the devices cameras
directly in the form. The photo will be attached to the report and sent to your safeguarding team securely. This great new feature for capturing
evidence is available to all users of subscribed organisations. (21st Jan 2022)
>
Each item in the drop-down list on the reporting form can now be associated with a different email address.
For example, you may want your users to choose which campus they are at, or their year group, or a reason why they are submitting the
report (e.g. online bullying, inappropriate behaviour, concern for someone). Each option can have an email address assigned to it so
the report goes directly to the relevant person. (6th Jan 2022)
Overview
Safeguarding 24 is a cloud-based system, meaning you will always be using
the most up-to-date version of the software and have access to any new features
as soon as they become available. It works on desktop computers, laptops, mobile phones,
tablets, Chromebooks, and pretty much any device with a web browser. It can give
peace-of-mind to education leaders, teachers, students and parents knowing that
users can report concerns easily as soon as they arise.
Reporting a Concern
There are three ways to make use of the Safeguarding 24
reporting system; the browser extension, our dedicated reporting webpage,
and an embedded form on your own website. Your organisation must subscribe
in order to access the full functionality of the software. A licence
can be secured from our strategic partner C-Learning via -
or email -
When first submitting a report the user must authenticate themselves using
their school, college, university or organisation's Google or Microsoft account. This
is to prevent misuse and to enable the system to know which organisation
they belong to and therefore where to send the report.
Method 1: The Browser Extension
This is a very small and efficient add-on for Google Chrome, Microsoft
Edge, and Mozilla's Firefox. The extension is available for free from the Chrome
Web Store, Microsoft Edge Add-Ons Store and our website. Your users can
install it themselves using simple instructions, or it can be pushed out
to Chrome browsers automatically using the Google Admin Console. This
is the preferred method as it will automatically appear in their browser
when they log into their school/college/organisation Google account.
The benefits of using the browser extension include:
It is instantly available no matter what web page the user visits, and
It can capture a screenshot of the current browser window to send with
the report (if the user wishes) for the purpose of providing evidence
in regard to the concern raised.
An additiona file can be attached to the report as evidence.
Users can now choose to include their GPS location information which sends
both their GPS coordinates (and a Google Maps link) and their Plus Code
address. It shows the Plus Code location too so users can share those with
anyone who can access Google Maps without needing to install an app.
Click on the screenshots below to see how a report of concern is sent using
the browser extension.
Method 2: Our Dedicated Website Form
You can point users to a dedicated URL on our website to post reports.
This can be bookmarked by users on their desktop or mobile devices for quick
access. This method cannot capture a screenshot of the users current browser
window, but does not require a plugin to be installed and will work in all
modern web browsers on desktop and mobile devices.
Users accessing Safeguarding 24 using their web browser (e.g. mobile phone users)
can also to take a photo with their device, which automatically gets attached to the
report from within the web form. Users can also attach their current location (using GPS or WiFi location if
supported and available) to pinpoint where the report was sent from. A great use for this new
feature is if someone feels unsafe travelling to or from the organisation and wants to "check-in"
with the safeguarding team to show exactly where they were. An additional file can also now be attached to your
report, for example a file you have been sent or a screenshot of your mobile web browser or other app.
Google supported Plus Codes are now being used
by Safeguarding 24. If the user ticks the box to include their GPS location information in the report, they
get to see their Plus Code address in the web form. This also gets included in the report sent to your
organisation's safeguarding representative. Some other benefits include:
Your "Plus Code" address links to a 3 metre square (roughly) anywhere in the world.
There is no need to install an additional app to use it within Safeguarding 24.
The user gets to see their location Plus Code so they can communicate that information in other ways if
needed, for example in an emergency message or by SMS text.
The report received by your organisation includes both the "Plus Code" location
information AND a link to their position on Google Maps.
If users choose not to tick the box to share their GPS location then the system does not request
it from their browser (for privacy).
"Plus Codes" are used and supported by Google Maps. A Plus Code can be typed directly into
the search box in Google Maps to pinpoint the location - anywhere in the world.
You can embed our button image here on your own web pages to link to the form by using the following HTML code:
You can also save and include this QR code on posters or printed materials for users to scan with mobile devices to quickly access the form:
Method 3: Embed the Form on Your Website
By adding a single line of code to existing web pages or your Intranet site,
users can submit a report via your own web site. As with our dedicated
website form, it cannot capture a screenshot of the user's current browser
window like our browser extension can, but it requires no special plugin
to be installed. The embedded form will work in all modern desktop and
mobile web browsers including Chrome, Edge, Firefox, Mobile Chrome (for
Android), Mobile Safari (for iPhone) etc.
For full functionality, your own webpage should be accessed via https. This
makes the connection secure so features such as the camera and GPS are allowed
by the browser.
NOTE: In some situations, security constraints in the
web browser or parent web page (where the iframe is embedded) may prevent
user authentication information from being passed through. If this occurs, a
link is automatically provided to the dedicated website form so the visitor
can still use Safeguarding 24.
Monthly Reports
Your designated recipient of reports (usually your safeguarding officer
or team) will receive a monthly report by email containing the number of
reports sent in your organisation, broken down by the category they chose
from the drop-down list. This list of categories can be chosen by you, so
could be a list of year groups, reasons for sending the report (e.g. bullying,
social media incident, behaviour during a video call) etc.
About Us
Safeguarding 24 is part of the Statistics 24 Ltd family, founded by Neil King and Jamie Smith, both of whom worked in the education sector for many, many years.
Neil King - Coding and technical stuff.
Software engineer, games designer, and an active player in the IT industry
for decades. Applications creator for multiple sectors including education,
automotive, child safety, medical and gaming. Generally regarded as a
technical wizard.
Jamie Smith - All things business related. Executive
Chairman of a Google Premier Partner. TEDx speaker 'Education in the Digital
Age', author of 'Making Money from Stocks and Shares', Fellow of the Royal
Society of Arts, blogger and lifelong supporter of Unicef. Believes passionately
that education is the only solution to all of the world's problems and
huge fan of all things Googley.
Overview
Questions & Answers
Downloads
Purchase / Free Trial
Contact Us
Privacy, Terms & Conditions
