The reported message of concern will be sent to a designated representative in your organisation (for example, a safeguarding officer or team) and can include a screenshot of the users current browser window, a snapshot from their device camera, their GPS location or an attached file if desired.

The Safeguarding 24 system does not store the reports, screenshots, or any personal information from the user. The details of the message are immediately packaged up and sent to the designated contact in a secure email. It is ideal for schools, colleges and Universities when students and staff are on-site and/or working at home making increasing use of online learning technologies. It can also help your institution meet it's obligations regarding the safeguarding of your users.

Reporting a Concern

There are three ways to make use of the Safeguarding 24 reporting system; the browser extension, our dedicated reporting webpage, and an embedded form on your own website. Your organisation must subscribe in order to access the full functionality of the software. A licence can be secured from our strategic partner C-Learning via - or email -

When first submitting a report the user must authenticate themselves using their school, college, university or organisation's Google or Microsoft account. This is to prevent misuse and to enable the system to know which organisation they belong to and therefore where to send the report.

1. Browser Extension 2. Dedicated Website 3. Embedded Form

Method 1: The Browser Extension

The benefits of using the browser extension include:

• It is instantly available no matter what web page the user visits, and
• It can capture a screenshot of the current browser window to send with the report (if the user wishes) for the purpose of providing evidence in regard to the concern raised.
• An additiona file can be attached to the report as evidence.
• Users can now choose to include their GPS location information which sends both their GPS coordinates (and a Google Maps link) and their what3words address. It shows the what3words location too so users can share those with emergency services or others without needing to install the app.

Click on the screenshots below to see how a report of concern is sent using the browser extension.

Method 2: Our Dedicated Website Form

You can point users to a dedicated URL on our website to post reports. This can be bookmarked by users on their desktop or mobile devices for quick access. This method cannot capture a screenshot of the users current browser window, but does not require a plugin to be installed and will work in all modern web browsers on desktop and mobile devices.

Users accessing Safeguarding 24 using their web browser (e.g. mobile phone users) can also to take a photo with their device, which automatically gets attached to the report from within the web form. Users can also attach their current location (using GPS or WiFi location if supported and available) to pinpoint where the report was sent from. A great use for this new feature is if someone feels unsafe travelling to or from the organisation and wants to "check-in" with the safeguarding team to show exactly where they were. An additional file can also now be attached to your report, for example a file you have been sent or a screenshot of your mobile web browser or other app.

https://www.safeguarding24.com/form

Now featuring what3words

The extremely popular what3words is now being used by Safeguarding 24. If the user ticks the box to include their GPS location information in the report, they get to see their what3words address in the web form. This also gets included in the report sent to your organisation's safeguarding representative. Some other benefits include:

• Your "what3words" address links to a 3 metre square anywhere in the world.
• There is no need to install the "what3words" app to use it within Safeguarding 24.
• The user gets to see their location words so they can communicate that information in other ways if needed, for example in an emergency phone call or by SMS text message.
• The report received by your organisation includes both the "what3words" location information AND a link to their position on Google Maps.
• If users choose not to tick the box to share their GPS location then the system does not request it from their browser or "what3words" (for privacy).
• "what3words" is used by organisations around the globe, including 85% of UK emergency services and over 4,800 Emergency Communication centres across the USA. Emergency call centres in Australia, France, Germany, Belgium, Austria, Singapore, Canada, India, and South Africa use it too.

You can embed our button image here on your own web pages to link to the form by using the following HTML code:

<a href="https://www.safeguarding24.com/form"><img src="https://www.safeguarding24.com/form/reportbutton.png"></a>

You can also save and include this QR code on posters or printed materials for users to scan with mobile devices to quickly access the form:

Method 3: Embed the Form on Your Website

<iframe src="https://www.safeguarding24.com/form/iframe.php" width="100%" height="250" frameborder="0" allow="camera https://www.safeguarding24.com; geolocation https://www.safeguarding24.com"></iframe>

For full functionality, your own webpage should be accessed via https. This makes the connection secure so features such as the camera and GPS are allowed by the browser.

NOTE: In some situations, security constraints in the web browser or parent web page (where the iframe is embedded) may prevent user authentication information from being passed through. If this occurs, a link is automatically provided to the dedicated website form so the visitor can still use Safeguarding 24.

About Us

Safeguarding 24 is part of the Statistics 24 Ltd family, founded by Neil King and Jamie Smith, both of whom worked in the education sector for many, many years.