Reporting a Concern
There are three ways to make use of the Safeguarding 24
reporting system; the browser extension, our dedicated reporting webpage,
and an embedded form on your own website. Your organisation must subscribe
in order to access the full functionality of the software. A licence
can be secured from our strategic partner C-Learning via -
or email -
When first submitting a report the user must authenticate themselves using
their school, college, university or organisation's Google or Microsoft account. This
is to prevent misuse and to enable the system to know which organisation
they belong to and therefore where to send the report.
Method 1: The Browser Extension
This is a very small and efficient add-on for Google Chrome, Microsoft
Edge, and Firefox. The extension is available for free from the Chrome
Web Store, Microsoft Edge Add-Ons Store and our website. Your users can
install it themselves using simple instructions, or it can be pushed out
to Chrome browsers automatically using the Google Admin Console. This
is the preferred method as it will automatically appear in their browser
when they log into their school/college/organisation Google account.
The benefits of using the browser extension include:
- It is instantly available no matter what web page the user visits, and
- It can capture a screenshot of the current browser window to send with
the report (if the user wishes) for the purpose of providing evidence
in regard to the concern raised.
- You can now attach an additional file to your report as evidence.
Click on the screenshots below to see how a report of concern is sent using
the browser extension.
Method 2: Our Dedicated Website Form
You can point users to a dedicated URL on our website to post reports.
This can be bookmarked by users on their desktop or mobile devices for quick
access. This method cannot capture a screenshot of the users current browser
window, but does not require a plugin to be installed and will work in all
modern web browsers on desktop and mobile devices.
Users accessing Safeguarding 24 using their web browser (e.g. mobile phone users)
can also to take a photo with their device, which automatically gets attached to the
report from within the web form. Users can also attach their current location (using GPS or WiFi location if
supported and available) to pinpoint where the report was sent from. A great use for this new
feature is if someone feels unsafe travelling to or from the organisation and wants to "check-in"
with the safeguarding team to show exactly where they were. An additional file can also now be attached to your
report, for example a file you have been sent or a screenshot of your mobile web browser or other app.
You can embed our button image here on your own web pages to link to the form by using the following HTML code:
<a href="https://www.safeguarding24.com/form"><img src="https://www.safeguarding24.com/form/reportbutton.png"></a>
You can also save and include this QR code on posters or printed materials for users to scan with mobile devices to quickly access the form:
Method 3: Embed the Form on Your Website
By adding a single line of code to existing web pages or your Intranet site,
users can submit a report via your own web site. As with our dedicated
website form, it cannot capture a screenshot of the user's current browser
window like our browser extension can, but it requires no special plugin
to be installed. The embedded form will work in all modern desktop and
mobile web browsers including Chrome, Edge, Firefox, Mobile Chrome (for
Android), Mobile Safari (for iPhone) etc.
width="100%" height="250" frameborder="0" allow="camera https://www.safeguarding24.com; geolocation https://www.safeguarding24.com"></iframe>
For full functionality, your own webpage should be accessed via https. This
makes the connection secure so features such as the camera and GPS are allowed
by the browser.
NOTE: In some situations, security constraints in the
web browser or parent web page (where the iframe is embedded) may prevent
user authentication information from being passed through. If this occurs, a
link is automatically provided to the dedicated website form so the visitor
can still use Safeguarding 24.