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Safeguarding 24

Protecting your learning community

Report Concerns Online to your Organisation

Do you need a simple method for your users to report concerns as soon as they arise?

Safeguarding 24 is a cloud based solution (cross-platform) which allows your users, e.g. students and staff, to report any safeguarding concerns they have while they are still online. Examples of potential concerns include:



Navigating the Digital Age: How Safeguarding24 Empowers Educators in a World of Evolving Online Risks

The internet presents a wealth of opportunities for learning and connection, but it also creates a complex landscape of potential safety concerns for young people. UK educators are on the frontlines of this challenge, tasked with fostering a positive online environment while remaining vigilant against emerging threats.

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Press Release

Press Release

Staffordshire Safeguarding Specialists Partner to Deliver Enhanced Services

The Essential Safeguarding Company, a leading provider of safeguarding training and consultancy services, and Safeguarding24, a leading online safeguarding platform provider, today announced a strategic partnership to offer a comprehensive suite of safeguarding solutions to clients across the UK and wider.

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The reported message of concern will be sent to a designated representative in your organisation (for example, a safeguarding officer or team) and can include a screenshot of the users current browser window, a snapshot from their device camera, their GPS location or an attached file if desired.

The Safeguarding 24 system does not store the reports, screenshots, or any personal information from the user. The details of the message are immediately packaged up and sent to the designated contact in a secure email. It is ideal for schools, colleges and Universities when students and staff are on-site and/or working at home making increasing use of online learning technologies. It can also help your institution meet it's obligations regarding the safeguarding of your users.


Safeguarding 24 is a cloud-based system, meaning you will always be using the most up-to-date version of the software and have access to any new features as soon as they become available. It works on desktop computers, laptops, mobile phones, tablets, Chromebooks, and pretty much any device with a web browser. It can give peace-of-mind to education leaders, teachers, students and parents knowing that users can report concerns easily as soon as they arise.

Reporting a Concern

There are three ways to make use of the Safeguarding 24 reporting system; the browser extension, our dedicated reporting webpage, and an embedded form on your own website. Your organisation must subscribe in order to access the full functionality of the software. A licence can be secured from our strategic partner C-Learning via - or email -

When first submitting a report the user must authenticate themselves using their school, college, university or organisation's Google or Microsoft account. This is to prevent misuse and to enable the system to know which organisation they belong to and therefore where to send the report.

Method 1: The Browser Extension

This is a very small and efficient add-on for Google Chrome, Microsoft Edge, and Mozilla's Firefox. The extension is available for free from the Chrome Web Store, Microsoft Edge Add-Ons Store and our website. Your users can install it themselves using simple instructions, or it can be pushed out to Chrome browsers automatically using the Google Admin Console. This is the preferred method as it will automatically appear in their browser when they log into their school/college/organisation Google account.

The benefits of using the browser extension include:

Click on the screenshots below to see how a report of concern is sent using the browser extension.

Safeguarding 24 - browser extension login
Safeguarding 24 - the form
Safeguarding 24 - take a screenshot
Safeguarding 24 - GPS location
Safeguarding 24 - confirmation

Method 2: Our Dedicated Website Form

You can point users to a dedicated URL on our website to post reports. This can be bookmarked by users on their desktop or mobile devices for quick access. This method cannot capture a screenshot of the users current browser window, but does not require a plugin to be installed and will work in all modern web browsers on desktop and mobile devices.

Users accessing Safeguarding 24 using their web browser (e.g. mobile phone users) can also to take a photo with their device, which automatically gets attached to the report from within the web form. Users can also attach their current location (using GPS or WiFi location if supported and available) to pinpoint where the report was sent from. A great use for this new feature is if someone feels unsafe travelling to or from the organisation and wants to "check-in" with the safeguarding team to show exactly where they were. An additional file can also now be attached to your report, for example a file you have been sent or a screenshot of your mobile web browser or other app.

Safeguarding 24 - dedicated form

Now featuring what3words

Safeguarding 24 - with what3words

The extremely popular what3words is now being used by Safeguarding 24. If the user ticks the box to include their GPS location information in the report, they get to see their what3words address in the web form. This also gets included in the report sent to your organisation's safeguarding representative. Some other benefits include:

  • Your "what3words" address links to a 3 metre square anywhere in the world.
  • There is no need to install the "what3words" app to use it within Safeguarding 24.
  • The user gets to see their location words so they can communicate that information in other ways if needed, for example in an emergency phone call or by SMS text message.
  • The report received by your organisation includes both the "what3words" location information AND a link to their position on Google Maps.
  • If users choose not to tick the box to share their GPS location then the system does not request it from their browser or "what3words" (for privacy).
  • "what3words" is used by organisations around the globe, including 85% of UK emergency services and over 4,800 Emergency Communication centres across the USA. Emergency call centres in Australia, France, Germany, Belgium, Austria, Singapore, Canada, India, and South Africa use it too.

You can embed our button image here on your own web pages to link to the form by using the following HTML code:

<a href=""><img src=""></a>

You can also save and include this QR code on posters or printed materials for users to scan with mobile devices to quickly access the form:

Method 3: Embed the Form on Your Website

By adding a single line of code to existing web pages or your Intranet site, users can submit a report via your own web site. As with our dedicated website form, it cannot capture a screenshot of the user's current browser window like our browser extension can, but it requires no special plugin to be installed. The embedded form will work in all modern desktop and mobile web browsers including Chrome, Edge, Firefox, Mobile Chrome (for Android), Mobile Safari (for iPhone) etc.
Safeguarding 24 - embedded form

<iframe src="" width="100%" height="250" frameborder="0" allow="camera; geolocation"></iframe>

For full functionality, your own webpage should be accessed via https. This makes the connection secure so features such as the camera and GPS are allowed by the browser.

NOTE: In some situations, security constraints in the web browser or parent web page (where the iframe is embedded) may prevent user authentication information from being passed through. If this occurs, a link is automatically provided to the dedicated website form so the visitor can still use Safeguarding 24.

Monthly Reports

Your designated recipient of reports (usually your safeguarding officer or team) will receive a monthly report by email containing the number of reports sent in your organisation, broken down by the category they chose from the drop-down list. This list of categories can be chosen by you, so could be a list of year groups, reasons for sending the report (e.g. bullying, social media incident, behaviour during a video call) etc.

Safeguarding 24 - monthly report

About Us

Safeguarding 24 is part of the Statistics 24 Ltd family, founded by Neil King and Jamie Smith, both of whom worked in the education sector for many, many years.

Neil King - Coding and technical stuff.
Software engineer, games designer, and an active player in the IT industry for decades. Applications creator for multiple sectors including education, automotive, child safety, medical and gaming. Generally regarded as a technical wizard.

Jamie Smith - All things business related. Executive Chairman of a Google Premier Partner. TEDx speaker 'Education in the Digital Age', author of 'Making Money from Stocks and Shares', Fellow of the Royal Society of Arts, blogger and lifelong supporter of Unicef. Believes passionately that education is the only solution to all of the world's problems and huge fan of all things Googley.

Created in Staffordshire

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