Report Concerns Online to your Organisation

Do you need a simple method for your users to report concerns as soon as they arise?

Safeguarding 24 allows your users, e.g. students and staff, to report any safeguarding concerns they have while they are still online. Examples of potential concerns include:

They or someone else is being bullied,

Someone has sent or received something inappropriate online (for example by email or social media),

Someone has behaved inappropriately online (for example in a video call), and

Concern for someone's welfare.

Overview

Safeguarding 24 is a cloud-based system, meaning you will always be using the most up-to-date version of the software and have access to any new features as soon as they become available. It can give peace-of-mind to education leaders, teachers, students and parents knowing that users can report concerns easily as soon as they arise.

Reporting a Concern

There are three ways to make use of the Safeguarding 24 reporting system; the browser extension, our dedicated reporting webpage, and an embedded form on your own website. Your organisation must subscribe in order to access the full functionality of the software. There is one set licence level for Safeguarding 24 which is £500 plus VAT and a licence can be secured from our strategic partner C-Learning via - or email -

When first submitting a report the user must authenticate themselves using their school, college or organisation's Google or Microsoft account. This is to prevent misuse and to enable the system to know which organisation they belong to and therefore where to send the report.

Method 1: The Browser Extension

This is a very small and efficient add-on for Google Chrome, Microsoft Edge, and Firefox. The extension is available for free from the Chrome Web Store, Microsoft Edge Add-Ons Store and our website. Your users can install it themselves using simple instructions, or it can be pushed out to Chrome browsers automatically using the Google Admin Console. This is the preferred method as it will automatically appear in their browser when they log into their school/college/organisation Google account.

The benefits of using the browser extension include:

It is instantly available no matter what web page the user visits, and
It can capture a screenshot of the current browser window to send with the report (if the user wishes) for the purpose of providing evidence in regard to the concern raised.

Click on the screenshots below to see how a report of concern is sent using the browser extension.

Safeguarding 24 - browser extension login

Method 2: Our Dedicated Website Form

You can point users to a dedicated URL on our website to post reports. This can be bookmarked by users on their desktop or mobile devices for quick access. This method cannot capture a screenshot of the users current browser window, but does not require a plugin to be installed and will work in all modern web browsers on desktop and mobile devices.

https://www.safeguarding24.com/form

Method 3: Embed the Form on Your Website

By adding a single line of code to existing web pages or your Intranet site, users can submit a report via your own web site. As with our dedicated website form, it cannot capture a screenshot of the user's current browser window like the browser extension can, but it requires no special plugin to be installed. The embedded form will work in all modern desktop and mobile web browsers including Chrome, Edge, Firefox, Mobile Chrome (for Android), Mobile Safari (for iPhone) etc.

Monthly Reports

Your designated recipient of reports (usually your safeguarding officer or team) will receive a monthly report by email containing the number of reports sent in your organisation, broken down by the category they chose from the drop-down list. This list of categories can be chosen by you, so could be a list of year groups, reasons for sending the report (e.g. bullying, social media incident, behaviour during a video call) etc.

About Us

Safeguarding 24 is part of the Statistics 24 Ltd family, founded by Neil King and Jamie Smith, both of whom worked in the education sector for many, many years.

Neil King - Coding and technical stuff.
Software engineer, games designer, and an active player in the IT industry for decades. Applications creator for multiple sectors including education, automotive, child safety, medical and gaming. Generally regarded as a technical wizard.

Jamie Smith - All things business related. Executive Chairman of a Google Premier Partner. TEDx speaker 'Education in the Digital Age', author of 'Making Money from Stocks and Shares', Fellow of the Royal Society of Arts, blogger and lifelong supporter of Unicef. Believes passionately that education is the only solution to all of the world's problems and huge fan of all things Googley.

Safeguarding 24

Protecting your learning community